Terms & Conditions

Your statutory rights are not affected by any of the following terms and conditions.
Services and Conditions of Use
·        All items shown are inclusive of VAT.
·        All sizes indicated in centimetres and inches are approximate.
·        All weights are approximate.
·        Colours shown may not be accurate matches.
All items carry the manufacturers guarantee except incandescent light bulbs. We offer no wear and tear or usage guarantee on these types of light bulbs. Incandescent bulbs are covered though for damage in transit.
Non delivery:
If we send an item out and it cannot be delivered and is returned by thepost office or carrier, and this is not the fault of the post office, carrier or ourselves, we will not send the item again until the postage cost is paid for the second delivery.
Also, if the item cannot be delivered and the fault is not of the post office, carrier or ourselves and a refund is requested, we will refund the price of the item but will charge for the outward postage cost in full and any cost incurred in returning the item to ourselves in full (the term "infull" is calculated as being the full carriage cost charged to ourselves by the carrier company). If these goods are still required, we will not dispatch them until the full carriage costs have been paid from the original failed delivery.
Offers & Deposits:
Deposits can be made against any of our goods which we then hold until your final payment. Deposits on live stock must be paid and collected within 7 days. Deposits are NOT refundable, but can be exchanged for a credit voucher subject to the original goods being stock items and not special order items
Your account:
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Product description and images:
Bridgend Reptiles attempt to be as accurate as possible with our descriptions and images shown on our web site. If a product offered yourselves is not as described please inform us and we will change the description or remove the goods from sale.